Lost Draw Tasting Room Ambassador - Full-time

Summary

Want to "Get Lost" with your favorite crew in the Texas wine industry? Have we got an opportunity for you! We are looking to expand our team of tasting room associates to represent our brand and culture. Lost Draw Cellars is committed to 100% Texas Wine and we take pride in our roots, both in the Vineyards and in the Tasting Room!

We are seeking people who are knowledgeable about wine and passionate about creating a memorable experience. 

Compensation Includes: 

· Competitive pay + Gratuity

· Healthcare benefits 

· Opportunities for training 

· 50% discount on our wines and wine allocation (free) depending on tenure 

· A great team to work with in a beautiful environment 

· ...and more! 

Essential functions

• Share our wine experience with our guests by discussing our vineyards, our winegrowing philosophy, and our minimalistic & artistic approach to winemaking 
• Adhere to all TABC requirements including but not limited to avoiding overserving any guest(s), avoiding serving any underage guest(s), and maintaining a current TABC certificate 
• Sell our wine and present our wine club and alternative experiences to all guests 
• Enhance the guest’s experience by serving wine and food at events as necessary 
• Maintain a healthy, safe, positive, welcoming work environment for one’s self and co-workers 
• Complete required daily duties to ensure the best guest experience, including but not limited to bar prep, cleaning, stocking, and merchandising 
• Greet ALL guests upon arrival in a positive welcoming manner and always set a positive first impression 
• Seamlessly flow from a fast-paced environment to a more intimate tasting experience 
• Always present oneself in a professional, clean, reliable, and trustworthy manner on and off premises 
• Follow all Lost Draw policies and procedures to include but not limited to the emergency plan, dress code, and employee handbook 
• Focus on repetitive tasks, such as polishing glasses, for an extended period of time in a positive efficient manner 
• Take direction and feedback and stay on task in a constantly changing environment 
• Other duties and projects as assigned, including but not limited to labeling, food prep, cleaning, winery support, and vineyard support 

Other duties 

• Additional duties as assigned

Competencies

• Sales & Customer Service experience 
• Adaptability and Flexibility 

Work environment

• Tasting Rooms (Inside, air-conditioned)
• Outdoor Events (Non-air-conditioned, various locations)

Physical demands

• Ability to negotiate uneven, outdoor surfaces
• Must be able to remain standing and actively working for up to 10 hours with limited breaks 
• Ability to work indoors/outdoors
• Must have the ability to lift up to 45 lbs. repeatedly. 

Supervisory responsibilities

• This position does not have supervisory responsibilities.

Travel and remote work

• This position does not require travel 
• This position is not eligible for remote work and requires on-site work on a regular basis 

Preferred education and experience

• High school diploma or equivalent 
• Hospitality experience is a plus 
• Previous wine experience and knowledge
• WSET certification (company can provide)
• TABC & food certification (company can provide)

Additional eligibility requirements

• Must be 18 years of age to serve wine to our guests 
• Must possess a sense of urgency and positivity while being a team player 
• Must be able to work our peak times, including Fridays, Saturdays, Sundays, some holidays and occasional evening events
• Must be creative, outgoing and possess good communication skills 
• Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions. 
• Must be a self-starter and have the ability to complete duties, tasks and projects with little or no supervision. 

Work authorization

· This job is not eligible for visa sponsorship

It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.