Tasting Room and Hospitality Associate (Eligible for Benefits)

Are you passionate about food, wine, and building community? Join our positive, fun, and hardworking team at McEvoy Ranch, a beautiful 550-acre farm in Petaluma, CA, and enjoy wide-ranging benefits including health insurance, 401(k) and discounts of up to 40% on our award-winning products.

Inspired by a love of the land and renegade thinking, our family-owned 550-acre sprawling ranch has fewer than 15% planted to olives and grapes to maintain a healthy balance with our natural surroundings. Our unique vineyard location in the Petaluma Gap is conducive to cultivating Pinot Noir, Syrah, Montepulciano, Grenache, and Viognier grapes for our limited production wines. Our award-winning certified organic Extra Virgin Olive Oil is the result of a mindful and passionate dedication to excellence, from orchard to bottle. Our ODE beauty collection offerings are infused with vitamin-rich plant extracts and botanicals inspired by the natural elements on site. They also bear the cruelty-free Leaping Bunny Standard given by the Coalition for Consumer Information on Cosmetics (CCIC). We craft our own culinary products that can be found in our Tasting Room, the San Francisco Ferry Building Store, and in limited retailers. As a member of the California Certified Organic Farmers (CCOF), sustainability and acting ethically are important values for us. For over three decades, McEvoy Ranch has been making the highest quality, award-winning estate olive oils, small loot wines, culinary and olive oil beauty products.

This non-exempt position is central to our customer experience. In this role, you will support the store Manager in the daily sales and operations of the Tasting Room and Hospitality Department including:

• Serving and hosting guests at several venues on our beautiful Ranch

• Setting up and breaking down experiences, special events, and tours (including tables, chairs, and other equipment)

• Assisting in promoting and reaching sales goals with the Hospitality Team

• Ensuring the highest level of customer experience is provided to all guests visiting the Ranch

• Recommending, describing, and demonstrating a product’s features and benefits

• Actively investigating and meeting customer needs

• Stocking merchandise and cleaning as necessary to maintain the retail shop aesthetic

• Back-of-house duties include washing glasses and dishes, plating lunches, setting up tastings, and maintaining a clean workspace.  

Position Details: This role will work between 32 and 40 hours per week, and will include at least one weekend day, and sometimes two weekend days. Work hours will generally be 9:30 or 10:00 a.m. to 6:00 p.m.

MINIMUM QUALIFICATIONS:

To be eligible for this position, the applicant must meet the minimum qualifications.

• EDUCATION: High School Graduate or General Education Degree (GED)
• RELEVANT EXPERIENCE: 1-2 years of related experience in a retail, service, restaurant, body care, or food & wine environment. Previous experience hosting wine tastings at a winery or events venue is a plus  
• EQUIPMENT KNOWLEDGE: Basic office equipment; phone, fax, computer, cash register and calculator
• COMPUTER SKILLS: Proficient with Microsoft Office Suite Email & Internet / Sales & Inventory Management Software

QUALIFICATIONS, SKILLS AND CAPABILITIES:

• Knowledge of customer service principles and processes
• Ability to work autonomously and as part of a team
• Ability to demonstrate initiative, judgment and resilience
• Excellent demonstration and presentation skills, along with strong verbal and written communication skills  
• Detailed oriented with a high level of accuracy
• Must have an aptitude for sales
• Ability to bring energy to the performance of a task
• RBS and ServSafe, or willingness to be certified. McEvoy Ranch will provide reimbursement for RBS and ServSafe certifications

PHYSICAL DEMANDS/WORKING CONDITIONS

• Must be able to sit, stand, and walk extensively over uneven ground throughout the work shift, ability to reach outward, reach above shoulder, bend, and use hands and fingers frequently
• Ability to work outside in all seasons
• Occasionally must be able to squat or kneel
• Ability to carry/move/lift up to 40 pounds

We offer a beautiful working environment, wonderful co-workers, competitive compensation (including tips), and benefits. If you are interested in this position please provide your resume and a cover lettering outlining why you are interested in our company and brand. 

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Min to Mid range: $17.45 to $18.00 per hour, plus tips