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Grapevine
The Premier Wine Job Marketplace
B

Tasting Room Associate

Byington Vineyard & Winery
On-site
Los Gatos, United States
Description

Tasting Room Host:


• Present a memorable, quality guest experience offering information regarding the tastings, tasting fees and answer questions regarding the winery & vineyard history and wines

• Build rapport and relationships with customers and club members

• Utilize strategic selling skills to encourage wine sales and wine club membership sign ups

• Acquire and share wine knowledge effectively and accurately to guests

• Create and maintain a customer-oriented environment focused on building customer relationships and loyalty

• Exceptional interpersonal skills with the ability to communicate with clarity and consistency 

• Comfortable speaking to varying group sizes

• Ability to work in a fast-paced environment, and at times, keep busy during slower periods

• Complete other assignments and special projects as assigned

• Goal oriented and sales driven

• Highly dependable; acute attention to detail

• Professional appearance, demeanor, and enthusiasm

• Capture walk-in customer information

• Operate POS and online booking system

• Being knowledgeable on all aspects of our shipping process and clearly communicate it to our guests

• Maintaining an organized, clean, and professional work environment

• Miscellaneous activities such as cleaning and polishing glassware, maintaining appearance tasting room


Job Requirements:


• Must be at least 21 years of age

• Previous tasting room or hospitality experience, preferred

• Wine & wine making knowledge a plus

• High touch sales experience with a proven ability in closing and up-selling

• Customer service skills

• The ability to be on your feet for long periods of time

• Must be able to lift 50 pounds

• This position requires the ability to consistently work weekends and some holidays.