South Coast Winery Resort & Spa is seeking a friendly, wine enthusiast and dependable for our very busy Tasting Room. The Wine Server will need to have excellent customer service experience and have some wine knowledge.
Some essential duties include:
· Prepare designated bar for daily wine tasting and conduct tastings with guests guiding them on their selections and educating them about the varietals and styles of wine.
· Maintain the cleanliness of the counter areas, sinks and shelves at all times.
· Maintain honesty and integrity in the pouring of wines and ensure all tasting tickets are marked off appropriately.
· Use discretion when providing a “sixth” taste for guests as a tool for selling wine or wine club memberships.
· Alert bar backs when wine inventory is running low.
· Date all newly opened bottles and discard as instructed by management.
· Attending outside wine pouring events on behalf of South Coast Winery Resort & Spa as required.
· Promote the sale of South Coast Winery wine and Wine Club membership.
· Performs other duties as assigned by manager.
· Integrity. Do the right thing, maintain transparency, and ensure your actions reflect our word.
· Customer Focused. Dedicated to satisfying the needs of our internal and external customers.
· Relationship Building. Committed to fostering lasting relationships based on mutual respect and care.
· Teamwork. United in spirit, collaborates to overcome challenges and achieve goals.
· Passion. Approach every project and task with enthusiasm and a commitment to success.
· Self-Motivation. Take ownership by being proactive in identifying and solving problems.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
